The Power of Assessment 

The best learning takes place when you allow yourself to be vulnerable to open and honest feedback. Your own perception of yourself, in many cases, is very different from those who are in the world around you. Each individual has their own set of biases, their own lens through which they view the world around them, and their own preconceived notions about who you are as an individual and why you do the things you do. It would be impossible for any one individual to completely understand the judgments that others make about them and the influences that cause circumstances to sometimes be incredibly challenging in the workplace. One way to narrow the mystery though, is to allow yourself the opportunity to obtain candid, open and honest feedback from others that you can then use to inform and guide your leadership journey. Not all feedback is necessarily accurate and valid, however, using this process allows you to see trends over time; some that you might chose to address through changing your approach or attitude on certain subjects or in certain processes. Assessments can also inform training and developmental needs for yourself and your subordinates. Self-evaluation and feedback is also incredibly helpful. In my leadership journey, I found that repeated assessment through Emotion Intelligence (EI) assessment tools was a way that I could continue to refine and develop to become a stronger and more effective leader.


Over time, I have become an avid fan of the study of EI, and the ability of EI assessments, resulting in EI conversations and focus on developing elements of EI within my control has had a great influence on my leadership style. It has also increased my understanding of those around me, including leaders in my organization, and how they might be able to become more effective.   I believe that development of our people is one of the core tasks of being a strong leader. Taking the time and investing resources in tools and assessments is well worth the investment resulting in a happier, healthier and more productive workforce.

Cheryl C. Hurst

Director, Education and External Relations

NASA Kennedy Space Center Office of Communications

NASA HQ, Washington D.C.